A listing group is a group of listings. Once you've created a listing group, you can add message rules that will only send to the listings in the group and/or create a turnover calendar that will show only the check-ins and check-outs of the listings in the group. You also use listing groups when creating sub-users to assign your assistants, cleaners, or owners to some of the listings you manage.

Creating listing groups helps save you time and simplifies your message rule management by removing the need to create the same message rule for multiple listings.

Listing groups DO NOT sync availability across listings that are on different channels. If you have the same property on different channels then you will need to link the listings for Host Tools to recognize them as the same property.

Here is a scenario to explain how listing groups are used for message rules:

I manage five different listings. Two of the listings are in the same town and use the same cleaner. I created a group called "Austin" for these two listings.

I created the messages that go to ALL of my guests in "All Listings." This includes the message that checks in on the guest and asks if they need anything and the message asking for a review.

The messages that go to all of my Austin listings are created in the "Austin" group. This includes all the messages to the cleaner (new cleaning, cleaning change, cleaning cancelation, and reminders) and my message asking guests to take out trash on a specific day of the week.

The messages that are specific to each listing are created under each listing. This includes the check-in instructions.

If you have a message under "All Listings," you do not want a duplicate message anywhere else, as the guest will get both.