All Collections
Listing
How do I send messages to manual reservations or reservations imported via iCal links?
How do I send messages to manual reservations or reservations imported via iCal links?

How to send Host Tools automated messages to a guest that didn't book through a platform Host Tools supports.

Jenny Krones avatar
Written by Jenny Krones
Updated over a week ago
  1. For iCal reservations, once the reservation has been imported with an iCal link it will show up on your multi-calendar.

  2. Click on the reservation on your calendar.

  3. A pop-up will appear where you can enter the guest's name and contact information.

  4. Once an email address is entered, all message rules you have for that listing will automatically send.

Did this answer your question?