For manual reservations, skip to step #4.
For iCal reservations, once the reservation has been imported with an iCal link it will show up on your multi-calendar.
Click on the reservation on your calendar.
A pop-up will appear where you can enter the guest's name and contact information.
Once an email address is entered, all message rules you have for that listing will automatically send.
This does not include any booking confirmation messages. Host Tools will only send scheduled messages. Scheduled messages are based on predictable triggers, for example, 3 days before check-in. Host Tools will not send messages to these guests based on unpredictable triggers, for example, an inquiry or a cancellation.