Summary
A non-refundable discount is an Airbnb pricing option that lets guests pay less in exchange for accepting a stricter cancellation policy. Once enabled, Airbnb shows the guest two prices at checkout — the standard refundable price and the discounted non-refundable price. More committed bookings, fewer cancellations.
⚠️ Important: The non-refundable discount is an Airbnb-only feature. It does not appear on Vrbo, Booking.com, Houfy, or your direct booking site. Booking.com has its own non-refundable rate plan that's set up differently; Vrbo doesn't offer a non-refundable rate at all.
Setting the non-refundable discount
Click your profile picture in the upper right-hand corner and choose Settings.
Go to
Settings > Channelsand click Airbnb next to the listing you want to update.Scroll to the Non-refundable discount field and enter a percentage from 0 to 99 (for example, 10 for 10% off).
Click Save.
Going forward, Airbnb will offer the discount as a checkout option to guests browsing your listing. Setting the value to 0% disables the non-refundable option entirely.
What the guest sees
At checkout on Airbnb, the guest will see two booking options side by side:
The standard rate with your normal cancellation policy.
The discounted rate (your nightly price minus the percentage you set), with a stricter non-refundable policy.
Guests who choose the non-refundable option get the lower price but cannot get a refund if they cancel.
What about Vrbo, Booking.com, and other channels?
The non-refundable discount field on the Airbnb settings page only affects Airbnb. Other channels handle this differently:
Booking.com — uses rate plans for non-refundable rates. Set this up directly on your Booking.com extranet.
Vrbo — does not offer a non-refundable rate option.
Direct bookings on Host Tools — refund and cancellation behavior is controlled by your direct booking settings, not by this Airbnb field.
Related Airbnb settings
See How do I edit Airbnb settings on Host Tools? for the full list of fields you can manage from the Airbnb settings page, including fees, cancellation policies, and the Quality Dashboard.
