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How do I customize my dashboard?

How to create multiple dashboard views, add time-series, channel split, listing breakdown, pace YoY, reservations-by-status, cancellation rate, rating, and KPI card widgets, choose chart granularity, and filter data by listing and date range.

Written by Tom Krones

Summary

The Host Tools dashboard lets you build multiple custom views of your property portfolio's performance. Each dashboard has its own set of widgets — chart panels and compact KPI cards covering metrics like occupancy, revenue, ADR, and reservations — that you can arrange to suit how you review your data. Switch between dashboards with a click, and set any dashboard as your default landing view.

If you give owners or assistants access to listings via our multi-user management feature, they have access to the dashboard feature as well to see all data about their listings in one place.

Creating a dashboard

  1. Navigate to the Dashboard section.

  2. Click New dashboard and give it a name.

  3. Click Add widgets to open the widget library. Select the metrics you want to display and click Add.

  4. Drag widgets to reposition them. Chart widgets can be resized by dragging a corner — KPI card widgets have a fixed size and cannot be resized. Your layout is saved automatically.

Widget types

The widget library contains two types of widgets:

  • Charts — panels that visualize performance across your selected date range and listings. Several types are available:

    • Time-series charts — track how a metric changes over time. Available: Revenue, Bookings, Avg. Daily Rate, Occupancy, and Avg. Length of Stay. You can add a compare period to overlay a previous date range.

    • Channel split charts — show how your revenue and booking counts break down by booking channel (Airbnb, VRBO, Booking.com, direct, etc.). Available: Channel Split by Revenue and Channel Split by Bookings.

    • Listing breakdown charts — compare performance across individual listings. Available: Revenue per Listing (bar chart of revenue by property) and Listing Breakdown (occupancy rate, ANR, ABV, and RevPAL per listing).

    • Reservations by Status — a pie chart showing how reservations break down by their current status (confirmed, pending, cancelled, timed out, declined, and more) for the selected date range and listings.

    • Pace YoY charts — daily line charts showing how a metric performs each day across your selected period, with an optional comparison line for the equivalent period last year so you can see where you're running ahead or behind prior-year pace. Available: Revenue Pace YoY (daily revenue) and Booked Nights Pace YoY (daily booked nights). Use the Compare selector to add the prior-year overlay.

    • Cancellation rate charts — show what share of bookings received during the selected period were later cancelled. Available: Cancellation Rate Over Time (line chart bucketed by week or month) and Cancellation Rate (KPI card showing the overall rate). Both measure bookings by the date they were confirmed, not by check-in date. Weekly and monthly granularity are supported; daily and yearly views are not available for this widget type.

    • Rating charts — track guest satisfaction scores across your portfolio. Available: Rating Over Time (average star rating bucketed by week or month), Star Distribution (bar chart of 1–5 star counts), and Rating per Listing (average rating per property). Weekly and monthly granularity are supported for Rating Over Time; daily and yearly views are not available for this widget type.

    You can drag the corner of any chart widget to resize it.

  • Headline KPI cards — compact tiles that each display one key metric such as occupancy rate, total revenue, ADR, RevPAR, number of reservations, or cancellation rate. KPI cards have a fixed size and cannot be resized. When you add a KPI card it automatically snaps into the next available grid position, making it easy to build a row of at-a-glance metrics at the top of your layout.

Filtering by listing and date

Use the listing filter at the top of the dashboard to focus widgets on a specific listing or group of listings. Use the date range selector to set the time period, and the compare selector to overlay a previous period so you can see how performance has changed.

Choosing chart granularity

Time-series chart widgets let you choose how data is bucketed along the time axis. Click the Granularity dropdown on a chart widget to select from:

  • Daily — one data point per day

  • Weekly — one data point per week

  • Monthly — one data point per month

  • Yearly — one data point per year (available when the selected date range spans at least 365 days)

If you don't select a granularity, the dashboard automatically picks an appropriate bucket size based on the length of your date range.

Managing your dashboards

  • Rename a dashboard — Click the dashboard's name to edit it inline.

  • Delete a dashboard — Open the dashboard menu and choose Delete. You must have at least one dashboard; the last one cannot be deleted.

  • Set a default — Mark any dashboard as your default so it opens automatically each time you visit the Dashboard section.

  • Edit layout — Click Edit layout to enter drag-and-resize mode. Click Done when you're happy with the arrangement.

Adding and removing widgets

Click Add widgets at any time to open the widget library and add more metrics. To remove a widget, enter edit-layout mode and click the × in the widget's corner.

💡 Pro tip: Create one dashboard per property type or reporting need — for example, a "Revenue" dashboard focused on ADR and RevPAR, and a "Occupancy" dashboard focused on occupancy rate and gap nights.

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