General
General information about using Host Tools.
By Jenny and 1 other2 authors29 articles
- How do I use the cancellation rate widgets?Learn how to read the Cancellation Rate Over Time chart and Cancellation Rate KPI card, including how cancellations are counted by the date they were cancelled.
- How do I use the revenue dashboard widgets?Learn how to add and read the Revenue per Listing, Occupancy per Listing, and ANR per Listing widgets — including how retained payouts from cancelled reservations count toward revenue.
- How do I use the upcoming check-in and check-out dashboard widgets?Learn how to add and read the Upcoming Check-ins and Upcoming Check-outs widgets on your Host Tools dashboard.
- How do I use the same-day turnovers widget?Learn how to spot and prepare for days when a guest checks out and another checks in at the same listing using the Same-Day Turnovers dashboard widget.
- How do I use the recent cancellations widget?Learn how to track recently cancelled reservations and their revenue impact using the Recent Cancellations dashboard widget.
- How do I use the recent bookings widget?Learn how to see your 20 most recently confirmed bookings at a glance using the Recent Bookings dashboard widget.
- What image file types can I upload to Host Tools?Host Tools accepts PNG and JPEG image files across message rules, quick replies, listing photos, your profile picture, direct booking logos, and guest ID photos — and what happens if…
- How do I use the rating dashboard widgets?Learn how to add and read the Average Rating KPI, Rating Over Time, Star Distribution, and Rating per Listing widgets — including comparing them to a previous period — on…
- How do I use the response time dashboard widgets?Add and read the First Response Time KPI, over-time, by-type, and Response Time Distribution Communication widgets — including comparing them to a previous period — on your Host Tools dashboard.
- How do I use the guest messages dashboard widgets?Add and read the Guest Messages Over Time and Sent Messages by Source Communication widgets — including comparing them to a previous period — on your Host Tools dashboard.
- How do I use the Check-ins and Check-outs dashboard widgets?Add and read the Check-ins and Check-outs widgets, which list guest arrivals and departures for your selected dashboard date range.
- Enabled, disabled, and hidden, what is the difference?Describes the difference between enabled, disabled and hidden
- How do I customize my dashboard?How to create multiple dashboard views, add chart and KPI card widgets, choose chart granularity, filter by listing and date range, and use dashboards in the Host Tools mobile app.
- How do I integrate with PriceLabs?A step-by-step guide for connecting PriceLabs and Host Tools.
- How to delete an iCal link from a child listingHow to delete an iCal link from your Host Tools listings.
- What features does the Host Tools app offer?A overview of the Host Tools app's features
- Does Host Tools have a demo?A description of Host Tool's "demo mode."
- How do I use Webhooks on Host Tools?A guide to setting up webhooks from Host Tools
- How do I use Host Tools for messaging only?How to enable messaging-only mode so Host Tools automates guest communication without pushing prices or syncing availability.
- How do I make an iCal link not block the entire day?How to have an iCal link not block the entire day, but rather from check-in time to check-out time.
- How do I export reservations as JSON?
- How do I connect Turno to my Host Tools account?How to use Host Tools with Turno
- Does Host Tools have an app?Host Tools' mobile app for Apple and Android
- Getting StartedA getting started guide and features overview for setting up your account with Host Tools.
- How to use Beyond Pricing with Host ToolsHow to use Beyond Pricing and Host Tools
- Host Tools API docsA link to Host Tools' API docs for API access to your data for custom integrations
- How to filter the multi-calendar viewNarrow the multi-calendar by listing name, group, or listing status.
- How to block same-day turnoversHow to block same day check-ins and check-outs for more time to clean your listing.
- How do I export data from Host Tools?Export your reservation data as a CSV from Settings › Data Export, choose columns and date range, include canceled reservations, and jump to a pre-filtered export from your dashboard widgets.