General
General information about using Host Tools.
By Jenny and 1 other2 authors28 articles
- How do I use the upcoming check-in and check-out dashboard widgets?Learn how to add and read the Upcoming Check-ins and Upcoming Check-outs widgets on your Host Tools dashboard.
- How do I use the same-day turnovers widget?Learn how to spot and prepare for days when a guest checks out and another checks in at the same listing using the Same-Day Turnovers dashboard widget.
- How do I use the response time dashboard widgets?Learn how to add and read the First Response Time KPI, over-time, by-type, and Response Time Distribution Communication widgets on your Host Tools dashboard.
- How do I use the recent cancellations widget?Learn how to track recently cancelled reservations and their revenue impact using the Recent Cancellations dashboard widget.
- How do I use the recent bookings widget?Learn how to see your 20 most recently confirmed bookings at a glance using the Recent Bookings dashboard widget.
- How do I use the guest messages dashboard widgets?Learn how to add and read the Guest Messages Over Time and Sent Messages by Source Communication widgets on your Host Tools dashboard.
- How do I customize my dashboard?How to create dashboard views, add widgets, choose granularity, and filter data by listing and date range — including the Last 7/30 days, Month/Quarter/Year to date, This month, This year,…
- How do I use the revenue dashboard widgets?Learn how to add and read the Revenue per Listing, Occupancy per Listing, and ANR per Listing widgets — including how retained payouts from cancelled reservations count toward revenue.
- How do I use the cancellation rate widgets?Learn how to read the Cancellation Rate Over Time chart and Cancellation Rate KPI card, including how cancellations are counted by the date they were cancelled.
- What image file types can I upload to Host Tools?Host Tools accepts PNG and JPEG image files across message rules, quick replies, listing photos, your profile picture, direct booking logos, and guest ID photos — and what happens if…
- How do I use the rating dashboard widgets?Learn how to add and read the Average Rating KPI, Rating Over Time, Star Distribution, and Rating per Listing widgets — including comparing them to a previous period — on…
- Enabled, disabled, and hidden, what is the difference?Describes the difference between enabled, disabled and hidden
- How do I integrate with PriceLabs?A step-by-step guide for connecting PriceLabs and Host Tools.
- How to delete an iCal link from a child listingHow to delete an iCal link from your Host Tools listings.
- What features does the Host Tools app offer?A overview of the Host Tools app's features
- Does Host Tools have a demo?A description of Host Tool's "demo mode."
- How do I use Webhooks on Host Tools?A guide to setting up webhooks from Host Tools
- How do I use Host Tools for messaging only?How to enable messaging-only mode so Host Tools automates guest communication without pushing prices or syncing availability.
- How do I make an iCal link not block the entire day?How to have an iCal link not block the entire day, but rather from check-in time to check-out time.
- How do I export reservations as JSON?
- How do I connect Turno to my Host Tools account?How to use Host Tools with Turno
- Does Host Tools have an app?Host Tools' mobile app for Apple and Android
- Getting StartedA getting started guide and features overview for setting up your account with Host Tools.
- How to use Beyond Pricing with Host ToolsHow to use Beyond Pricing and Host Tools
- How do I export data from Host Tools?How to export data from the Host Tools data export page
- Host Tools API docsA link to Host Tools' API docs for API access to your data for custom integrations
- How to filter the multi-calendar viewNarrow the multi-calendar by listing name, group, or listing status.
- How to block same-day turnoversHow to block same day check-ins and check-outs for more time to clean your listing.