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How do I send messages to manual reservations or reservations imported via iCal links?
How do I send messages to manual reservations or reservations imported via iCal links?

How to send Host Tools automated messages to a guest that didn't book through a platform Host Tools supports.

Jenny Krones avatar
Written by Jenny Krones
Updated over a year ago
  1. For iCal reservations, once the reservation has been imported with an iCal link it will show up on your multi-calendar.

  2. Click on the reservation on your calendar.

  3. A pop-up will appear where you can enter the guest's name and contact information.

  4. Once an email address is entered, all message rules you have for that listing will automatically send.

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