Smart Locks
Articles to help set up smart lock automation on Host Tools.
By Jenny and 1 other2 authors11 articles
- Do you support smart locks?What smart locks Host Tools integrates with, and how door codes are delivered to guests including natively in the Airbnb app via Seamless Entry.
- How do guests see their lock code in the Airbnb app?How Airbnb Seamless Entry automatically delivers smart lock codes to guests inside the Airbnb app, which locks are supported, and troubleshooting steps when the code doesn't appear.
- How do I issue a backup access code for a Seam lock?How to manually issue a Seam backup access code when a lock is offline, customize the backup message template, and understand when the option is available.
- How do I link my lock to my listing?How to link a lock to a listing so that Host Tools can automate setting door codes.
- How do I insert the guest's lock code into my message rule?How to automatically insert a guest's unique smart lock access code into an automated message.
- What code does Host Tools use for each guest?How Host Tools generates smart lock access codes for guests, including automatic code generation, lock-specific constraints, and how to set custom access codes.
- How do I edit the time a guest checks in or out?How to edit the time a guest's lock code will work for early check in or late check out.
- How much do smart locks cost?Details about the monthly fee for connected smart locks
- How do I connect a smart lock to Host Tools?Step by step instructions for connecting a smart lock to Host Tools.
- Why doesn't my guest have a code set on my lock?Common reasons why your connected smart lock is not showing codes for your guests, including last-minute bookings and Seam timing.
- How do I edit my Smart Lock settings?How to change your smart lock's name, buffer time, pin length, backup access code message, and how Airbnb Seamless Entry delivers door codes natively in the Airbnb app.